What Ome holds, and what it never sees.

Who we are

Ome is in presale. The company's registered name and address will be published here before any deposit is taken.

You can write to us about anything on this page at hello@omestone.com.

This website

If you join the presale or the US list, we keep what you type into the form: your name, your email address, who would hold the second stone, whether they use an iPhone, and whether it is a gift. We also keep your region, the country your request came from, and the time.

We use this only to write to you about the presale and Ome's launch. You can ask us to remove it at any time, and every email will say how.

The site has no analytics, no advertising and no tracking cookies. It remembers the region you pick in your own browser, and nowhere else.

The site and the presale list are held with Cloudflare, which handles your IP address to deliver the page and to work out your country. To stop the form being misused we keep a scrambled, one-way record of the address a sign-up came from, for up to a day. It cannot be turned back into the address.

Stone links and invitation links that open on this site are not looked up, stored or sent anywhere.

Deposits and orders

From 24 November a deposit can be paid to hold a pair. Whoever takes the payment receives your card details; we never see them. We keep your name, email address, delivery address, what you ordered and what you paid.

We will name the payment provider here before deposits open.

We keep order records for as long as tax and consumer law require.

Signing in to the app

You sign in with Sign in with Apple. Ome does not ask you to create a password. Apple gives Ome an identifier for your account and, the first time, the name you choose to share. Ome does not ask for your email address.

What the app stores

To work, Ome keeps a small record for your account:

• Your account identifier from Sign in with Apple.
• Your display name.
• The identifier of your stone, and when you woke it.
• Your pairing with one other person, your Anam Cara (soul friend), and any invitation you made or accepted.
• Each time you step away: when it started, when it ended, the length you planned, and whether the two of you were away together.
• Cheers: who sent one, and when. They carry no words.
• If you share your time in Ome: three figures your phone works out, minutes today, minutes this week and the number of times this week, with your phone's calendar day and time zone offset.
• Your membership: when your included year ends, when a subscription is paid until, and the App Store transaction identifiers Apple sends us. We never receive your card or payment details.
• Push notification tokens, for up to five devices, so Ome can reach your iPhone.
• Short-lived counters that stop the service being misused.

What Ome never receives

Ome never receives which apps or websites you set aside. That choice stays on your iPhone, inside Apple's Screen Time system. Neither Ome nor your Anam Cara can see it.

Your device's screen time never leaves your iPhone. The app shows it to you on your own screen and nothing more.

There are no ads and no analytics. Your data is not sold, and Ome does not track you across other apps or websites.

What the other person sees

Your Anam Cara sees your name, that you have stepped away, and that you are back. Notifications never say for how long.

Unless you turn it off, they also see your time in Ome today and this week, and how many times you stepped away this week. The switch is in Settings. If you turn it off, they are told only that you keep your time private.

If your membership has ended, they see that it is paused, and nothing passes between you until it is renewed.

Cheers pass between the two of you without words. They never see what you set aside, and they cannot read the record of any time you stepped away.

Why we use it

We use your account, stone, pairing, time away and membership records to provide Ome to you, which is our contract with you. We use the counters to keep the service secure, which is our legitimate interest. We send notifications, and presale emails, with your permission, which you can withdraw.

Who helps us run Ome

The app's data is held with Google Firebase, in the European Union. Google also carries notifications to Apple. Apple provides Sign in with Apple, the App Store and its subscriptions, and delivers notifications. Cloudflare serves this website and holds the presale list.

Each acts on our instructions. Where any of them handles data outside the United Kingdom or the European Economic Area, it is under the safeguards the law requires.

How long we keep it

We keep your account record until you delete your account. Unused invitations are deleted when they expire. The counters are deleted within a day. Notices Apple sends us about subscriptions are deleted after thirty days.

When you delete your account, a record of the subscription itself stays, holding only what Apple told us and tied to nobody.

Presale sign-ups are kept until Ome has launched, or until you ask us to remove them.

Deleting your account

You can delete your account in the app. Open Settings, then choose Delete account. Your name and your time in Ome are deleted for good, your stone is released so someone else can wake it, and your pairing ends, along with anything either of you had shared.

Deleting your account does not cancel an App Store subscription. Cancel that in your Apple account settings.

Your rights

You can ask for a copy of your data, ask us to correct or delete it, ask us to limit or stop using it, and ask for it in a form you can take elsewhere. Where we rely on your permission, you can withdraw it. Write to us and we will answer within a month.

You can also complain to the data protection authority where you live.

Children

Ome is not made for children. If you believe a child has given us their details, write to us and we will remove them.

Changes

If this page changes in a way that matters, we will say so in the app before it takes effect. This page was last updated on 13 November 2026.

Contact

Questions about privacy can be sent to hello@omestone.com.